Privacy Policy

Privacy Policy

In the following, we will inform you about the type, scope and purpose of the processing of personal data by our company in accordance with the legal requirements of data protection law (especially in accordance with BDSG nF and the European General Data Protection Regulation ‘GDPR’). This data protection declaration also applies to our websites and social media profiles. With regard to the definition of terms such as “personal data” or “processing”, we refer to Art. 4 GDPR.

Name and contact details of the person responsible

Our responsible (hereinafter “responsible”) as defined in Art. 4 no. 7 GDPR is:

 

Apartment on Werder
At Werder 61
28832 Achim, Germany
Email address: info@fewo-am-werder.de

 

Types of data, purposes of processing and categories of data subjects

 

Below we inform you about the type, scope and purpose of the collection, processing and use of personal data.

1. Types of data that we process
Inventory data (name, address etc.), contact details (telephone number, email, fax etc.), payment data (bank data, account data, payment history etc.), contract data (subject of the contract, term etc.),

2. Purposes of processing according to Art. 13 Para. 1 c) GDPR
Processing contracts, fulfilling legal retention requirements, optimizing and statistical evaluation of our services, supporting commercial use of the website, economic operation of advertising and website, compiling statistics, avoiding SPAM and abuse, customer service and customer care, handling contact requests, websites with functions and content deploy security measures,

3. Categories of data subjects according to Art. 13 Para. 1 e) GDPR
Visitors / users of the website, customers, prospects. The data subjects are collectively referred to as “users”.

Legal basis for the processing of personal data

Below we inform you about the legal basis for the processing of personal data:

  1. If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) GDPR legal basis.
  2. If processing is necessary to fulfill a contract or to carry out pre-contractual measures that take place at your request, Art. 6 para. 1 sentence 1 lit. b) GDPR legal basis.
  3. If processing is necessary to fulfill a legal obligation to which we are subject (e.g. statutory retention requirements), Art. 6 para. 1 sentence 1 lit. c) GDPR legal basis.
  4. If processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 para. 1 sentence 1 lit. d) GDPR legal basis.
  5. If processing is necessary to safeguard our or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not outweigh this, Art. 6 para. 1 sentence 1 lit. f) GDPR legal basis.

 

Disclosure of personal data to third parties and processors

We will never pass on any data to third parties without your consent. If this is the case, then the transfer takes place on the basis of the aforementioned legal basis, e.g. when transferring data to online payment providers to fulfill the contract or due to a court order or due to a legal obligation to disclose the data for the purposes of law enforcement and security or to enforce intellectual property rights.
We also use processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processor in the context of an order processing agreement, this is always done in accordance with Art. 28 GDPR. We carefully select our processors, check them regularly and have given us the right to issue instructions regarding the data. In addition, the processors must have taken appropriate technical and organizational measures and the data protection regulations in accordance with Comply with BDSG nF and GDPR.

Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) created a uniform basis for data protection in Europe. Your data is therefore mainly processed by companies for which GDPR applies. If processing by third parties takes place outside the European Union or the European Economic Area, they must meet the special requirements of Art. 44 ff. GDPR. This means that the processing takes place on the basis of special guarantees, such as the officially recognized determination of a data protection level corresponding to the EU or the observance of officially recognized special contractual obligations, the so-called “standard contractual clauses”. For US companies, submission to the so-called “Privacy Shield”, the data protection agreement between the EU and the USA, meets these requirements.

Deletion of data and storage period

 

Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as the purpose for the storage ceases to exist, unless their further storage is necessary for evidence purposes or if this is contrary to statutory retention obligations. This includes, for example, commercial law retention requirements for business letters in accordance with Section 257 (1) HGB (6 years) and tax retention requirements in accordance with Section 147 (1) AO for documents (10 years). If the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion of a contract or for the fulfillment of the contract.

Existing automated decision making

We do not use automatic decision making or profiling.

Provision of our website and creation of log files

  1. If you only use our website for informational purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data: • IP address;
    • Internet service provider of the user;
    • date and time of access;
    • browser type;
    • Language and browser version;
    • content of the call;
    • time zone;
    • Access status / HTTP status code;
    • amount of data;
    • websites from which the request comes;
    • Operating system.
    This data is not stored together with other personal data from you.
  2. These data serve the purpose of the user-friendly, functional and secure delivery of our website to you with functions and content as well as their optimization and statistical evaluation.
  3. The legal basis for this is our legitimate interest in data processing according to Art. 6 Para. 1 S.1 lit. f) GDPR.
  4. For security reasons, we save this data in server log files for the storage period of days. After this period, these are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.

Cookies

  1. We use so-called cookies when you visit our website. Cookies are small text files that your internet browser stores and stores on your computer. When you visit our website again, these cookies provide information in order to automatically recognize you. The information obtained in this way serves the purpose of optimizing our web offers technically and economically and enabling you to access our website more easily and securely. When you visit our website, we will inform you by means of a reference to our data protection declaration about the use of cookies for the aforementioned purposes and how you can object to them or prevent them from being saved (“opt-out”). Our website uses session cookies, persistent cookies and third-party cookies:

    • Session cookies: We use so-called cookies to recognize multiple uses of an offer by the same user (for example, if you have logged in to determine your login status). If you call up our page again, these cookies provide information in order to automatically recognize you. The information obtained in this way is used to optimize our offers and to make it easier for you to access our website. If you close the browser or log out, the session cookies are deleted.

    • Persistent cookies: These are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser.

    • Third-party cookies (third-party cookies): According to your wishes, you can configure your browser settings and e.g. B. Refuse to accept third party cookies or all cookies. However, we would like to point out that you may not be able to use all functions of this website. Read more about these cookies in the respective data protection declarations of the third-party providers.

  2. The legal basis for this processing is Art. 6 Para. 1 S. lit. b) GDPR, if the cookies are used to initiate the contract, for example when placing orders, and otherwise we have a legitimate interest in the effective functionality of the website, so that in the case of Art. 6 para. 1 sentence 1 lit. f) GDPR is the legal basis.
  3. Objection and “opt-out”: You can generally prevent cookies from being saved on your hard drive by selecting “do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You can opt out of third-party cookies for advertising purposes by opting out of this American website ( https://optout.aboutads.info ) or this European website ( http://www.youronlinechoices.com/de / preference management / ) contradict.

Processing contracts

  1. We process inventory data (e.g. company, title / academic degree, names and addresses as well as contact details of users, email), contract data (e.g. services used, names of contact persons) and payment data (e.g. bank details, payment history) in order to fulfill our contractual obligations (Knowledge of who is the contractual partner; justification, content and execution of the contract; checking the plausibility of the data) and services (e.g. contacting customer service) in accordance with Art. 6 para. 1 sentence 1 lit b) GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
  2. This data is generally not passed on to third parties, unless it is necessary to pursue our claims (e.g. transfer to a lawyer for debt collection) or to fulfill the contract (e.g. transfer of the data to payment providers) or there is a legal obligation in accordance with. Art. 6 para. 1 sentence 1 lit. c) GDPR.
  3. We can also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.
  4. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for the inventory and contract data if the data are no longer required for the execution of the contract and no more claims can be made from the contract because they are statute-barred (warranty: two years / standard statute of limitations: three years ). Due to commercial and tax regulations, we are obliged to save your address, payment and order data for a period of ten years. However, if the contract ends after three years, we will restrict processing, ie your data will only be used to comply with legal obligations. Information in the user account remains until it is deleted.

Contact via the contact form / email / fax / post

  1. If you contact us by contact form, fax, post or email, your details will be processed for the purpose of processing the contact request.
  2. If you have given your consent, the legal basis for processing the data is Art. 6 Para. 1 S. 1 lit. a) GDPR. The legal basis for the processing of data transmitted in the course of a contact request or email, letter or fax is Art. 6 Para. 1 S. 1 lit. f) GDPR. The person responsible has a legitimate interest in the processing and storage of the data, in order to be able to answer user inquiries, to preserve evidence for reasons of liability and, if necessary, to be able to fulfill his legal storage obligations for business letters. If the contact is aimed at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b) GDPR.
  3. We can save your details and contact request in our customer relationship management system (“CRM system”) or a comparable system.
  4. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. We store inquiries from users who have an account or contract with us up to two years after the contract has ended. In the case of statutory archiving obligations, deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) retention requirements.
  5. You have the option at any time to withdraw your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) Revoke GDPR for the processing of personal data. If you contact us by email, you can object to the storage of your personal data at any time.

Contact by phone

  1. When you contact us by phone, your telephone number will be processed to process the contact request and its processing and temporarily saved or displayed in the RAM / cache of the telephone device / display. The data is stored for liability and security reasons in order to be able to provide proof of the call and for economic reasons to enable a call back. In the event of unauthorized advertising calls, we block the phone numbers.
  2. The legal basis for processing the telephone number is Art. 6 para. 1 sentence 1 lit. f) GDPR. If the contact is aimed at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.
  3. The device cache stores the calls for days and successively overwrites or deletes old data. When the device is disposed of, all data is deleted and the memory may be destroyed. Blocked phone numbers are checked annually for the need to block them.
  4. You can prevent the phone number from being displayed by calling with the phone number suppressed.

Google Analytics

  1. We have the website analysis tool “Google Analytics” (Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA, EU branch: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland) integrated into our website.
  2. When you visit our website, Google places a cookie on your computer so that you can analyze the use of our website. The data obtained is transferred to the USA and stored there. If personal data should be transferred to the USA, Google’s certification in accordance with the Privacy Shield Agreement ( https://www.privacyshield.gov/EU-US-Framework ) guarantees that European data protection law is complied with.
  3. We have activated the IP anonymization “anonymizeIP”, which means that the IP addresses are only processed further in abbreviated form. Your IP address will therefore be shortened beforehand on this website by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the controller. We have also activated the cross-device analysis of website visitors, which is carried out via a so-called user ID. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The use of Google Analytics serves the purpose of analyzing, optimizing and improving our website.
  4. The legal basis for this is our legitimate interest in data processing according to Art. 6 Para. 1 S.1 lit. f) GDPR.
  5. The data sent by us and linked with cookies, user IDs (e.g. user ID) or advertising IDs will be automatically deleted after 24 months. Data whose retention period has expired is automatically deleted once a month.
  6. Further information on data usage with Google Analytics can be found here: https://www.google.com/analytics/terms/de.html (terms of use of Analytics), https://support.google.com/analytics/answer/6004245? hl = de (information on data protection at Analytics) and Google’s data protection declaration https://policies.google.com/privacy .
  7. Objection and “opt-out”: You can generally prevent cookies from being saved on your hard drive by selecting “do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http: / /tools.google.com/dlpage/gaoptout?hl=de
  8. As an alternative to the browser plug-in above, you can prevent Google Analytics from collecting data by clicking [__here please__ insert the Analytics opt-out link of your website] . The click sets an “opt-out” cookie that prevents your data from being recorded when you visit this website in the future. This cookie only applies to our website and your current browser and only lasts until you delete your cookies. In this case you would have to set the cookie again.
  9. You can deactivate the cross-device user analysis in your Google account under “My data> Personal data”.

Google ReCAPTCHA

  1. We have the anti-spam function “reCAPTCHA” from “Google” on our website (Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA, EU branch: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland). By using “reCAPTCHA” in our forms, we can determine whether the input was made by a machine (robot) or a human. When using the service, your IP address and any other data required for this can be transferred to Google servers in the USA.
  2. The purpose of processing this data is to avoid spam and misuse, as well as our economic interest in optimizing our website.
  3. The legal basis for this is our legitimate interest in data processing according to Art. 6 Para. 1 S.1 lit. f) GDPR.
  4. Google is certified under the Privacy Shield Agreement ( https://www.privacyshield.gov/EU-US-Framework ). This ensures that European data protection law is complied with.
  5. For more information, see Google ReCAPTCHA at https://www.google.com/recaptcha/ and in Google’s privacy policy at: https://policies.google.com/privacy .

Google Maps

  1. We have maps from “Google Maps” on our website (Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA, EU branch: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland) integrated. This enables us to display the location of addresses and a route description directly on our website in interactive maps and enable you to use this tool.
  2. When you access our website, where Google Maps is integrated, a connection to Google’s servers in the USA is established. Your IP and location can be transferred to Google. Google also receives the information that you have accessed the corresponding page. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not want this, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purpose of advertising, market research or optimization of its websites.
  3. The legal basis for this is our legitimate interest in data processing according to Art. 6 Para. 1 S.1 lit. f) GDPR.
  4. You have a right of objection to Google against the creation of user profiles. Therefore, please contact Google directly using the data protection declaration below. You can opt out of the advertising cookies here in your Google account:
    https://adssettings.google.com/authenticated .
  5. You can find the Google Maps terms of use at https://www.google.com/intl/de_de/help/terms_maps.html and the Google privacy policy for advertising at https://policies.google.com/technologies/ads Further information on the use of Google cookies and their advertising technologies, storage duration, anonymization, location data, functionality and your rights. Google’s general privacy policy: https://policies.google.com/privacy .
  6. Google is certified according to the EU-US Privacy Shield ( https://www.privacyshield.gov/EU-US-Framework ) and is therefore obliged to comply with European data protection law.

Rights of the data subject

  1. Objection or revocation against the processing of your data

    Insofar as the processing is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a), Art. 7 GDPR, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

    Insofar as we process your personal data based on the balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f) support GDPR, you can object to the processing. This is the case if the processing is not particularly necessary to fulfill a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and will either stop or adjust the data processing or show you our compelling reasons worthy of protection, on the basis of which we will continue the processing.

    You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise the right to object free of charge. You can inform us about your objection to advertising using the following contact details:

    Apartment on Werder
    At Werder 61
    28832 Achim, Germany
    Email address: info@fewo-am-werder.de

  2. Right to information
    You have the right to request confirmation from us as to whether your personal data is being processed. If this is the case, you have the right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.
  3. Right to rectification
    You have the right to correct inaccurate or correct data in accordance with Art. 16 GDPR.
  4. Right to cancellation
    You have the right to have your data stored by us deleted in accordance with Art. 17 GDPR, unless this is opposed by legal or contractual retention periods or other legal obligations or rights for further storage.
  5. Right to restriction
    You have the right to request a restriction in the processing of your personal data if one of the requirements in Art. 18 Para. 1 lit. a) to d) GDPR is fulfilled:
    • If you contest the accuracy of your personal data for a period of time that enables the person responsible to check the accuracy of the personal data;

    • the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

    • the controller no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

    • if you have objected to processing in accordance with Art. 21 Para. 1 GDPR and it is not yet certain whether the controller’s legitimate reasons outweigh your reasons.

  6. Right to data portability
    You have the right to data portability according to Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, common and machine-readable format or you can request the transfer to another person responsible.
  7. Right to complain
    You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority, in particular in the Member State of your residence, your place of work or the place of the alleged violation.

Data security

We have taken appropriate technical and organizational security measures to protect all personal data that are transmitted to us and to ensure that the data protection regulations are adhered to by us and our external service providers. That is why, among other things, all data is encrypted between your browser and our server via a secure SSL connection.

As of December 28, 2018

Source: JuaForum.de sample data protection declaration